Privacy Policy

Last Updated: 06/10/24

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase tickets, create an account, or subscribe to our newsletter.



1. Information We Collect

Site Metrics: We use Matomo, a self-hosted analytics platform, to collect anonymized site metrics. This information helps us understand how users interact with our site and improve their experience. The data collected is anonymized and stored for a maximum of three months.

Account Information: When you create an account, we collect your name, email address, and other relevant information to facilitate faster checkout during ticket purchases and for potential future merchandise purchases.

Ticket Purchases: When you buy tickets, we collect information necessary to process the transaction, such as your name, email address, and payment details.

Newsletter Subscription: If you subscribe to our newsletter, we collect your email address to send you updates and information about our events.



2. How We Use Your Information

Anonymized Site Metrics: The anonymized data collected through Matomo is used solely for improving our website and understanding user behavior.

Account Management: Information from your account is used to streamline the checkout process and manage your purchases and merchandise orders.

Transaction Processing: Data collected during ticket purchases is used to complete the transaction and provide you with the tickets.

Newsletter: If you opt-in, your email address is used to send you our newsletter. You can unsubscribe at any time.



3. Data Sharing and Disclosure

Third Parties: We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is not shared with any third-party organizations, except when necessary to comply with the law or protect our rights.



4. Data Retention

Site Metrics: Anonymized site metrics data is stored for up to three months.

Account Information: Account details are retained as long as your account is active or as needed to provide you with our services.

Transaction Data: Information related to ticket purchases is retained as required for accounting and legal purposes.

Newsletter Subscription: Your email address is retained until you unsubscribe from the newsletter.



5. Security

We implement various security measures to protect your personal information. These measures include using secure servers, encryption, and access controls.



6. Your Rights

Access and Correction: You have the right to access and correct your personal information at any time.

Deletion: You may request the deletion of your personal data, subject to our legal obligations.

Opt-Out: You can opt out of receiving our newsletter by following the unsubscribe link provided in the emails.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here