Last Updated: 6/10/24
We strive to provide a smooth experience for our customers. This Refund and Returns Policy explains our policies regarding event ticket sales and future merchandise returns.
Refunds for Canceled Events: If an event is canceled, you are entitled to a full refund of the ticket price. We will notify you via the contact information provided during your purchase and process the refund automatically.
Refunds for Rescheduled Events: If an event is rescheduled, your ticket will be valid for the new date. If you cannot attend the rescheduled date, you may request a refund.
Requesting a Refund: To request a refund for a canceled or rescheduled event, please contact our support team here with your order details.
Please note that our merchandise store is not yet open. The following policies will apply once we begin selling merchandise.
Return Eligibility: Merchandise can be returned within 30 days of receipt if it is in its original condition, unused, and with all tags and packaging intact.
Non-Returnable Items: Certain items are not eligible for return, including but not limited to:
Return Process: To initiate a return, please contact our customer service here with your order number and reason for return. We will provide you with return instructions.
Condition of Returned Items: Returned merchandise must be in its original condition. If the item is damaged or shows signs of use, we may issue a partial refund or deny the return.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our Refund and Returns Policy, please contact us at here.